Determinants of the acceptance of mobile learning as an element of human capital training in organisations

Abstract

Technology has changed the way we communicate, do business and conduct all manner of activities, including organisational training at any time and place. E-learning provides a consolidated training methodology for organisations, opening the way to the latest mobile learning where employees can access content through mobile devices. Given the business opportunities this offers, companies must understand their employees’ acceptance of new technologies. Based on the TAM3 model, an extended version of the original TAM model (Technology Acceptance Model), the main objective of our research is to examine the determinants of the acceptance of mobile learning (m-learning) as an element of employee training. To this end, data was collected through an e-questionnaire of 268 workers who receive all or part of their training through mobile devices. The results obtained have made it possible to confirm most of our hypotheses and verify that the acceptance of m-learning can be reasonably well predicted from individuals' behavioural intention, which is determined by perceived usefulness and perceived ease of use. The results have interesting implications for business management.