IoT as an Enabler for Successful CSR Practices

Abstract

Firms have been increasing their efforts towards sustainable manufacturing and service provision from pollution prevention to integrated approaches. With Internet's expansion, the degree of possibilities has been broadened exponentially. Considering its recent implementation, there is still a lack of understanding regarding the role that technology, specifically Internet of Things (IoT), plays in the implementation of Corporate Social Responsibility (CSR) strategies. The present study provides insights on how firms could leverage on IoT technology to succeed in the implementation of their CSR policies and presents empirical tools being implemented by companies.