Self-service technology: Does its use influence satisfaction, behavioural intentions, and Word of-mouth intention in fitness centres?
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Ferreira Barbosa, Helena
Loureiro, Vânia
Sabino, Bebiana
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Universidad Europea
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Bibliographic reference
Ferreira Barbosa, H., Loureiro, V., & Sabino, B. (2024). Self-service technology: Does its use influence satisfaction, behavioural intentions, and Word of-mouth intention in fitness centres? XIV Congreso Iberoamericano de Economía del Deporte, 167-170.




