Addolorato, SilvioHormigón Gimeno, Nerea2026-05-202026-05-202025Addolorato, S., & Hormigón-Gimeno, N. (2024). An analysis of active consumer behavior in a fitness boutique: Satisfaction levels, perceived quality dimensions, and dropout reasons. Retos, 62, 362-373. https://doi.org/10.47197/retos.v62.1093121579-17261988-2041https://hdl.handle.net/11268/17108The European fitness market is experiencing continuous growth, prompting enhancements in service quality at boutique gyms. These establishments are recognized for their personalized attention, professional staff, and innovative technology use. The perceived quality in these gyms significantly influences client satisfaction and loyalty, which are critical for retention. The aim of this contribution is to understand satisfaction levels, perceived quality dimensions, and dropout reasons inside this business model.engAttribution-NonCommercial-NoDerivatives 4.0 Internationalhttp://creativecommons.org/licenses/by-nc-nd/4.0/Gestión deportivaAn analysis of active consumer behavior in a fitness boutiquesatisfaction levels, perceived quality dimensions, and dropout reasonsUn análisis del comportamiento del consumidor en activo de una fitness boutique: niveles de satisfacción, dimensiones de la calidad percibida y motivos de abandonojournal article10.47197/retos.v62.109312open accessDeporteConsumidorComportamientoGoal 3: Ensure healthy lives and promote well-being for all at all agesGoal 12: Ensure sustainable consumption and production patterns