TY - JOUR 
A1 - Silva, S. M.
AU - Jesus, Vasco
AU - Dos Marques, Paulo Henriques
T1 - Psychosocial risk factors in non-teaching staff: descriptive findings of three schools clusters of Santarém district
Y1 - 2015
UR - http://hdl.handle.net/11268/4671
AB - This study contributes to identification of psychosocial risk factors in nonteaching
staff. The study is exploratory and descriptive. It consists in descriptive statistics of responses
to a questionnaire for identification of psychosocial risk factors (translated and adapted
from F-PSICO), as well as in content analysis of responses to semi-structured interviews. The
results show that the non-teaching staff needs to hide emotions and feelings and also that some
of the situations that affect psychologically relate to relationships with co-workers. It is stated
that «there is no team spirit» and that these relations are not satisfactory. With the day-to-day
workload, these workers are forced to interrupt work and perform various tasks at the same
time, dealing with a day-by-day of «breakneck pace», «intense» and «very full» journey. Psychological
demands, time autonomy, workload, relationships and social support are psychosocial
risk factors that play an important role in the performance of these workers. Finally, some
measures to control these risks were recommended.
KW - Psicología social
KW - Grupos sociales
KW - Psicología social
LA - eng
PB - CRC Press
ER -