Mostrar el registro sencillo del ítem
dc.contributor.author | Calabuig Moreno, Ferran | |
dc.contributor.author | Crespo Hervás, Josep | |
dc.contributor.author | Prado Gascó, Vicente Javier | |
dc.contributor.author | Mundina Gómez, Javier | |
dc.contributor.author | Valantine, Irena | |
dc.contributor.author | Stanislovaitis, Aleksas | |
dc.date.accessioned | 2018-09-22T16:48:11Z | |
dc.date.available | 2018-09-22T16:48:11Z | |
dc.date.issued | 2016 | |
dc.identifier.citation | Calabuig-Moreno, F., Crespo-Hervas, J., Prado-Gasco, V., Mundina-Gomez, J., Valantine, I., & Stanislovaitis, A. (2016). QUALITY OF SPORTING EVENTS: VALIDATION OF THE EVENTQUAL SCALE. Transformations in Business & Economics, 15(2), 21-32. | spa |
dc.identifier.issn | 1648-4460 | |
dc.identifier.uri | http://hdl.handle.net/11268/7423 | |
dc.description.abstract | Service quality is an important variable for managing sports organisations. In the management of sports events it becomes necessary to have valid and reliable scales to evaluate the event in order to make good decisions. In the literature of sport management there are few contributions in this regard. The aim of this study is the validation of a scale that measures the spectators’ perceptions of service quality in sporting events through Structural Equation Modelling (SEM). The EVENTQUAL scale was administered to a sample of 2,154 spectators, subsequently broken up at random into three sub-samples, M1 = 703 subjects, M2 = 713, M3 = 740. The results scale, consisting of 14 items showed good reliability and validity indexes in all tests, likewise, different confirmatory factor analysis conducted, confirmed the four dimensions of spectators’ perceptions of quality in sporting events: tangibles, staff, complementary services and accessibility. | spa |
dc.description.sponsorship | Sin financiación | spa |
dc.language.iso | eng | spa |
dc.subject.other | Eventqual scale | spa |
dc.title | Quality of sporting events: Validation of the EVENTQUAL scale | spa |
dc.type | article | spa |
dc.description.impact | 0.312 SJR (2016) Q2, 186/393 Business and International Management, 212/470 Political Science and International Relations, 226/492 Social Sciences (miscellaneous); Q3, 392/609 Economics and Econometrics, 102/171 Marketing | spa |
dc.rights.accessRights | closedAccess | spa |
dc.subject.uem | Competiciones deportivas | spa |
dc.subject.uem | Gestión | spa |
dc.subject.unesco | Competencia deportiva | spa |
dc.subject.unesco | Método de evaluación | spa |
dc.description.filiation | UEV | spa |
dc.peerreviewed | Si | spa |
Ficheros | Tamaño | Formato | Ver |
---|---|---|---|
No hay ficheros asociados a este ítem. |